Privacy Policy
This Privacy Policy describes how RX Roofing & Construction LLC collects, uses, and protects the information you share when you visit our website or contact our team.
01 / Overview
How We Handle Your Information.
Effective Date: [set at launch] · Last Updated: [set at launch]
RX Roofing & Construction LLC (“RX Roofing,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, and protect the information you provide when you visit our website at rx-roof.com or contact us by phone, email, or form submission.
02 / Information We Collect
What We Collect and How.
Information You Provide Directly
When you fill out a contact form, request an estimate, submit a testimonial, or talk with us by phone or email, we collect what you share. This may include your name, phone number, email address, property address, and a description of your project or question.
Automatically Collected Information
When you visit our website, we may collect standard web analytics data including your IP address, browser type, device type, pages visited, and the source of your visit, such as a search engine or referral link. This data is collected through tools such as Google Analytics and is used in aggregate to understand how our site is used.
Cookies
Our website may use cookies to improve your browsing experience and to support analytics. You can adjust your browser settings to refuse cookies, though this may affect how certain site features work.
03 / How We Use Your Information
What We Do With What You Share.
We use the information you provide to:
- Respond to your question or estimate request
- Schedule and complete inspections and project work
- Process insurance claims on your behalf when you authorize us to do so
- Send you project-related messages and documentation
- Improve our website and services
We do not sell your personal information to third parties. We do not share your information with companies for their own marketing purposes.
04 / Who We May Share Information With
Limited Sharing, Spelled Out.
We may share your information only in these limited situations.
Service Providers
We work with third-party tools and services to run our business, including scheduling software, email platforms, and the Roofr instant estimate tool. These providers receive only the information they need to do their job.
Insurance Companies
When you authorize us to work on your insurance claim, we share inspection documentation, damage assessments, and repair scopes with your insurance company and their representatives as part of the claims process.
Legal Requirements
We may disclose information if required by law, by court order, or in connection with legal proceedings.
05 / Data Security & Retention
Keeping Your Information Safe.
Data Security
We take reasonable steps to protect the information you provide from unauthorized access, use, or disclosure. No internet transmission or electronic storage method is 100% secure, so we cannot guarantee the absolute security of your data.
Retention
We keep customer and project records for a reasonable period after a project is finished to support warranty claims and insurance documentation needs. Contact form submissions and inquiry records are kept for a reasonable period and then deleted.
You Can Reach Out Any Time.
You may contact us at any time to review, correct, or remove the personal information we hold about you.
To make any of these requests, email us at info@rx-roof.com or call (224) 518-0278.
- Request access to the information we hold
- Request correction of inaccurate information
- Request deletion, subject to our record-keeping obligations
07 / Additional Details
A Few More Things to Know.
Third-Party Links
Our website may link to third-party sites such as manufacturer pages and review platforms. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites.
Children's Privacy
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy now and then.
08 / Contact Us
Questions About This Policy?
If you have questions about this Privacy Policy or about how we handle your information, reach out and our team will be glad to help.
- RX Roofing & Construction LLC
- Phone: (224) 518-0278 (call or text)
- Email: info@rx-roof.com
- 632 S. Northwest Hwy, Barrington, IL 60010
09 / Get Started
Start With a Free Inspection.
We come out, get on the roof, and tell you the truth about what we find. You get a written summary either way. We’re available Monday to Friday 7am to 7pm and Saturday 7am to 5pm.